Delivery Policy
When you place your order, we begin preparing your items as quickly as possible. Each item requires some time for preparation before we can ship. Most orders ship within 1 or 2 days. However, in peak seasons, shipment preparation can take up to 5 business days.
When you order multiple products, the orders can come from different warehouses. In this case, it could happen that you will receive your products in different packages and at different times.
Delivery Times
| Method | Delivery time |
| United States - Free. | 08-15 Business Days. |
| International Plus - Free (Available for 29 countries). |
10-28 Business Days. |
| International Alternative |
20-40 Business Days. |
| International Alternative - Free. | 30-60 Business Days. |
** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting, however most items deliver even faster.
Order Fulfillment
We ship daily from Monday through Saturday, 52 weeks a year except for Sundays and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start be made the next day. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day.
Shipping Rates & Customs
Standard Free Shipping
Standard Free Shipping apply to 42 countries at this time.
We have received and fulfilled orders from different continents. Sometimes customs can hold up a package for a number of days, because we work with reliable couriers, this rarely happens and if it does it will be handled efficiently.
There might be additional import duties or taxes upon package arrival into country of destination. It is a responsibility of a client to pay those charges.